Shipping & Returns
We deliver legally. We deliver discreetly. We deliver with care.
Shipping & Returns
We deliver legally. We deliver discreetly. We deliver with care.
THCA Shipping Policy
Where We Ship
Per our THCA shipping policy, we currently ship within the United States to all states where hemp-derived THCA products are legal. Unfortunately, we cannot ship to states that have restrictions on THCA or other cannabinoids. Orders placed from restricted states will be automatically canceled and refunded.
Shipping Times
- Orders are processed within 1–2 business days.
- Standard delivery takes 2–5 business days depending on location.
- You’ll receive a tracking number as soon as your order ships.
Discreet Cannabis Delivery
- Every Puff Kingz order is shipped in plain, unbranded packaging with no indication of contents.
- Inside, our products are sealed in child-resistant, tamper-proof pouches to meet state safety regulations.
Shipping Carriers
We use USPS, UPS, or FedEx, depending on your region and delivery preferences. Signature may be required upon delivery.
Adult Signature Notice (if required):
Some states or products may require adult signature at delivery. If so, you will be notified at checkout.
Return & Refund Policy
When it comes to our hemp return policy in the USA, your satisfaction is our priority.
All Sales Are Final
Due to the nature of our products, we do not accept returns once items have left our facility.
Exceptions
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. We will evaluate the issue and provide a replacement or refund where applicable.
To be eligible for a resolution, please provide:
- Your order number
- A clear photo of the issue (product & packaging)
- A description of the problem
Email: thepuffkingz@gmail.com
Subject Line: Return Request – [Your Order #]